Contact Us

Order line opening hours

Our Orderline is open 24 hours a day, 7 days a week.

Telephone: 0844 567 0710

Customer Support

You can log a query regarding an online order during this time via the Customer Support Enquiry Form. Please login to "Your Account" using the link on the top right corner and raise a ticket under "My Requests". This will allow us to resolve your query as quickly as possible and keep you upto date with the status.

Please note that we are only able to respond to customers via this system and cannot guarantee a response to any queries sent directly to any other Menkind email address.

If you have a general query which does not relate to any order please also use the customer support enquiry form.

Please note if you are an existing customer you will be prompted to login to "Your Account". If you used the express checkout and did not enter a password please enter your email address and use the forgotten password link to generate a new password.

Our head office address is:

Gift Universe Ltd
The Atrium
Curtis Road
Dorking
Surrey
RH4 1XA

Please do not send any unwanted items to the above address. If you wish to return an item please login to "Your Account" and raise a ticket under My Requests and our customer service team will advise the best action to take.

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