

Menkind are offering Free Delivery on orders over £20. This offer excludes personalised gifts, items shipped directly from our suppliers, Pyramat Gaming Chairs and very large or heavy items. Please see individual product details for exclusions.
To qualify for free delivery simply order products totalling £20 or more and select the 5 working day option from the drop down menu in the shopping basket. Your order will be delivered free of charge via Royal Mail 2nd class post. Please note free delivery is unavailable for deliveries to continental Europe.
Delivery options
Click and Collect
When will my order arrive?
Tracking my order
Deliveries to Non UK Mainland addresses
Deliveries to Continental Europe
Personalised gift orders
Items Shipped Directly from our Supplier
Delayed orders
What happens if I am out?
CityLink Courier orders placed by 4:00pm and Royal Mail orders placed by 3:00pm Monday to Friday are dispatched to our delivery partners the same day. When placing your order, you can select one of the delivery options below:
1) Express Delivery via CityLink Courier - £5.95 (Orders placed before 4:00pm). Express Delivery charges to Non-UK addresses vary. (Please click here). Express delivery is not available on orders for delivery to Continental Europe.
2) 5 Working Days via Royal Mail 2nd Class non-tracked - £3.25. FREE on orders over £20* (exclusions apply, please see individual product details). Free Delivery option is not available on orders for delivery to Continental Europe.
3) Saturday Delivery via Royal Mail tracked - £9.95 (Orders placed before 3:00pm on Friday). Saturday Delivery is not available on orders for delivery to Continental Europe.
For deliveries to Continental Europe please click here.
Please see individual items for the exact delivery time, as products on pre-order and out of stock items will take longer to dispatch. You can find out when your order will arrive below.
* Not available on personalised gifts, products shipped directly from our supplier, Pyramat Gaming Chairs and very large or heavy items - see individual product details. Find out here the delivery options for orders containing personalised gifts and products shipped directly from our supplier.
You can now order and reserve a product online and collect and pay at one of our stores.
Our Click and Collect system is very simple to use; simply follow the instructions below and collect your order within 48 hours from one of our stores.
Express Courier via CityLink Courier - £5.95. Express Delivery charges to Non-UK addresses vary. (Please click here)
Orders placed Monday to Friday before 4:00pm for products marked as "Item in Stock" will be delivered next working day to UK Mainland addresses (various post codes excluded are listed below).
Some products will specify a longer delivery time in the product description. For example, if a product is marked as "Item Available, Allow 7 working days for dispatch", the item will be delivered the next working day after it has been received in our warehouse. All "personalised gifts" will automatically be sent via Express Delivery (please click here)
Please note that orders placed over the weekend will be received within two working days (Tuesday). Orders placed on bank holiday Monday will also be received within two working days (Wednesday). Sunday deliveries are not currently available.
The table below outlines the Express Delivery schedule:
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When Your Order is placed
|
Day of Delivery
|
|
|
Monday
|
Before 4pm
|
Tuesday
|
|
After 4pm
|
Wednesday
|
|
|
Tuesday
|
Before 4pm
|
Wednesday
|
|
After 4pm
|
Thursday
|
|
|
Wednesday
|
Before 4pm
|
Thursday
|
|
After 4pm
|
Friday
|
|
|
Thursday
|
Before 4pm
|
Friday
|
|
After 4pm
|
Monday
|
|
|
Friday
|
Before 4pm
|
Monday
|
|
After 4pm
|
Tuesday | |
|
Saturday & Sunday
|
All weekend |
Tuesday |
Citylink delivers all orders between 9am and 5.30pm. A signature will be required on all orders delivered by Citylink.
The following postcodes are not eligible for Express Delivery and will be delivered within 3 working days:
5 Working Days via Royal Mail 2nd Class non-tracked - £3.25. Orders over £20 FREE (Excludes personalised gifts, items shipped directly from our supplier, Pyramat Gaming Chairs and very large or heavy items.)
Orders placed Monday to Friday before 3:00pm for products marked as "Item in Stock" will be dispatched the same day and are normally delivered within 5 working days for all UK mainland addresses. This means that orders placed by 3.00pm Monday will usually be delivered by the following Monday. However, we are unable to guarantee this timescale if your delivery is delayed by factors outside of our control so please allow 14 working days before contacting us.
Some products also specify a longer delivery time in the product description if not available at time of order. For example, if a product is marked as "Item Available, Allow 7 working days for dispatch", the item will be dispatched once it has been received in our warehouse and will normally be delivered within 5 working days.
Please note that orders placed over the weekend will be dispatched on Monday. Orders placed on bank holiday Monday will be dispatched on Tuesday. Sunday deliveries are not currently available.
Royal Mail deliver all orders between 9am and 5.30pm.
Saturday Delivery via Royal Mail tracked - £9.95. (Excludes Personalised Gifts, Pyramat Gaming Chairs & items shipped directly from our supplier).
If you select Saturday delivery on Monday to Friday before 3:00pm for products marked as "Item in Stock", your order will be delivered on the following Saturday via Royal Mail between 9am and 5:30pm. A signature will be required.
Please note some products also specify a longer delivery time in the product description and may not be available for Saturday delivery.
We do not partially ship any orders apart from personalised gifts. All orders are dispatched once all items are available and in stock.
Orders placed via CityLink couriers and Royal Mail Tracked, can be fully tracked online.
Instructions on how to track your order will be included in an email that we send you once the order has been dispatched.
Unfortunately orders placed via Royal Mail 2nd Class cannot be tracked. We would advise you to check with your local Royal Mail sorting office and neighbours before contacting our Customer Service team for assistance.
Northern Ireland, Scottish Islands and Isle of Man - £9.95
Delivery is within 3 working days for products marked "Item in Stock" at time of order. We are unable to offer next working day delivery service to these areas. If a product is marked as "Item Available, Allow 7 working days for dispatch", the item will be dispatched once it has been received in our warehouse.
Channel Islands (Guernsey and Jersey) - £14.95
Delivery is within 3 working days for products marked "Item in Stock" at time of order. We are unable to offer next working day delivery service to these areas. If a product is marked as "Item Available, Allow 7 working days for dispatch", the item will be dispatched once it has been received in our warehouse.
5 Working Days Postal Service Delivery - £4.95. (Excludes personalised gifts, Pyramat Gaming Chairs, very large or heavy items & items shipped directly from our supplier)
This delivery service is available for the following countries
Orders placed Monday to Friday before 1.00pm for products marked as "Item in Stock" will be dispatched the same day and are normally delivered within 5 working days.
This means that orders placed by 1.00pm Monday will usually be delivered by the following Monday. However, we are unable to guarantee this timescale if your delivery is delayed by factors outside of our control so please allow 14 working days before contacting us.
If a product is marked as "Item Available, Allow 7 working days for dispatch", the item will be dispatched once it has been received in our warehouse.
2-3 Working Days UPS Trackable Service - £9.95 (Excludes personalised gifts, Pyramat Gaming Chairs, very large or heavy items & items shipped directly from our supplier)
This delivery service is available for the following countries
Orders placed Monday to Friday before 1.00pm for products marked as "Item in Stock" will be dispatched the same day and are normally delivered within 2-3 working days.
UPS delivers all orders between 9am and 5.30pm. A signature will be required on all orders delivered by UPS.
If a product is marked as "Item Available, Allow 7 working days for dispatch", the item will be dispatched once it has been received in our warehouse.
We are unable to offer next working day delivery service to these areas. Please note this service is not available on personalised gifts, Pyramat Gaming Chairs, very large or heavy items and products shipped directly from our supplier.
We do not ship to any location outside of Europe.
* Please note that personalised gift orders placed after 21st December will now be despatched on the 3rd January.
Products that require personalisation will be sent via Express Delivery. If a personalised item is among other non-personalised products within an order, the delivery option will automatically default to the Express Delivery, with the personalised product dispatched separately from the rest of the order.
Please see individual personalised products for delivery lead times. Personalised gifts comprise engraved gifts, personalised wines and spirits, some unusual gifts and personalised football gifts.
Please note, Express Delivery prices to non-UK Mainland addresses vary. See prices above.
Express Delivery also applies to products shipped directly from our suppliers. If one of these items is among other products within an order, the delivery option will automatically default to the Express Delivery. Please see individual product descriptions for detals.
Our delivery options are subject to the product(s) that you ordered being available and us taking successful payment.
We understand how important it is for you to receive your order as quickly as possible. However there may be times when our courier Citylink or Royal Mail is unable to deliver your package on time due to factors that are out of our control, for example – extreme bad weather or a broken down vehicle.
For orders placed via Citylink please check the Online Order Tracking tool before contacting customer services.
Don’t worry, if we cannot ship to you right away, we will be in touch.
All items delivered by UPS, Citylink and Royal Mail (tracked) will need to be signed for. We regret we are unable to specify an exact time of day for delivery of your order beyond the delivery window of 9:00am to 5:30pm.
However, if no one is available to accept delivery at the specified delivery address, the package will be returned to your local delivery depot and a card will be left detailing how to organise redelivery of your order.
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