Returns Policy

Money Back Guarantee
We offer a 28 Day Money Back Guarantee. If for any reason you are not completely delighted with your purchase you may return it within 28 days for a full refund or exchange, with delivery costs only refunded if cancelled within the 7 day cooling off period.

Please contact us and we will give you the option of refund or exchange and provide you with details of how to return your product.  Please ensure all products are not damanged on their return journey, and we suggest that products are returned  in their original packaging. Our aim is to refund your card within a week of receiving your order back.

Cancellations

Where products are in stock, we normally dispatch orders within 24 hours. Where you wish to cancel an order, please contact us as soon as possible with details of your order number. If the items have not already been sent, then we will cancel the order and refund your credit / debit card, confirming our action via e-mail. However, if the items have already been sent out, then we will e-mail you confirmation of the dispatch date and you will need to wait until receipt of the goods before we can process a collection and refund.

Damages
If for any reason your product does not reach you in perfect condition, please contact us within 3 days of receipt and we will arrange for a replacement.

Faulty Items
We guarantee that all of our products are of merchantable quality in accordance with your statutory rights. If an item develops a fault or defect, please contact us with details of the problem quoting your order number and we will advise you of the action to take.

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