Cancel or change your order

Online orders

Making changes to your online order

If you need to make any changes to your, including amending the delivery address, please contact customer services immediately (details of which can be found below) and we will try to amend your order, although this can not be guaranteed as we process orders very quickly. 

Cancelling online orders

If you need to cancel an order please contact customer services immediately (details of which can be found below) and we will try to stop your parcel, although this can not be guaranteed as we process and ship orders very quickly.

 

If you can't cancel your order, don't worry, if your order is despatched, if you contact our customer service team (details of which can be found below ) we might be able to recall the delivery back to us or tell you how to return it. 


Click & Collect orders

If you placed your order for Click and Collect and need to cancel or change your order please contact customer services


Still need help?

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If you prefer to email us, our friendly customer service team is here to help you