As a responsible business, we are working hard to eliminate plastics and be carbon neutral by 2030.
So far, we have removed all plastic clam-pack packaging on the products we make ourselves. We are also aiming to eliminate 90% of non-recyclable packaging from our own-brand products by the end of 2023, and we’re working with all of our suppliers to do the same across our whole product range as soon as possible.
We work with a refurbishment partner on returned items, who help us repair and renovate whatever we can, reselling them as clearly marked refurbished products. The products we can’t refurbish are broken down and we recycle as much as possible. We recycle all paper and cardboard waste from our offices and shipping operation, and we have processes in place that allow our customers return old batteries and electronic items to our stores.