Because of Covid-19 safety precautions, some deliveries may take 1 to 2 days longer than expected. We ask for your patience on this and thank you for your understanding
Standard Tracked Delivery: Free over £40, or £3.99 (3 - 5 working days)
Sadly free shipping is not available to the Scottish Highlands, Isle of Man, Channel Isles and Northern Ireland, or for personalised items and items sent from 3rd party suppliers.
Express Tracked Delivery: Currently Unavailable
Due to high volumes through courier networks, we have made the decision to switch off express delivery in the short term. We apologise for any inconvenience this causes.
UK Delivery To: Northern Ireland, The Channel Islands, the Scottish Highlands & Islands & The Isle of Man:
Economy tracked delivery costs £3.99 and our Express service is £15.00
Europe Deliveries typically take up to five working days. The cost varies by country (see the full list on our FAQs page), but some of the most requested are:
|Eire ||£16.99 ||2 - 5 working days |
|France ||£12.99 ||2 - 5 working days |
|Germany ||£9.99 ||2 - 5 working days |
|Netherlands ||£9.99 ||2 - 5 working days |
|Spain ||£14.99 ||3 - 5 working days |
Personalised Item Delivery - £5.00: For any personalised products, your parcel will be sent directly from the manufacturers that help us to create them. Unfortunately these cannot be tracked, but will be delivered in 5-10 days.
We offer FREE UK returns for up to 90 days after purchase for unwanted (and unused) non personalised items, and we'll even refund any standard delivery costs too. Because we know many of our products are purchased as gifts, from 1st November to 24th December we extend our policy so you can exchange anything or receive credit via a gift card up to 25th January in the following year. See our FAQs page for full terms and conditions.
Should an item be damaged or faulty, please contact us. Our products go through rigorous testing but occasionally a faulty product may slip through our quality control or become damaged in transit. We're interested in making sure you have the best possible experience with us.