Standard Tracked Delivery: 3 - 5 Days (£3.99) A fully tracked service delivered by either Royal Mail 48 or by DPD
Free Tracked Delivery: 3 - 5 Days (Free) Available on all orders over £40. A fully tracked service delivered by either Royal Mail 48 or by DPD
Express Tracked Delivery: Currently unavailableA fully tracked service delivered by either Royal Mail 24 or by DPD
Free Click & Collect: Currently Unavailable
UK Delivery To: Northern Ireland, The Channel Islands, the Scottish Highlands & Islands & The Isle of Man:
Economy tracked delivery costs £3.99 and our Express service is £15.00
Personalised Item Delivery - £5.00:
For any personalised products, your parcel will be sent directly from the manufacturers that help us to create them. Unfortunately these cannot be tracked, but will usually be delivered in 5-10 days.
We offer FREE UK returns for up to 90 days after purchase for unwanted (and unused) non personalised items, and we'll even refund any standard delivery costs too. Because we know many of our products are purchased as gifts, from 1st November to 24th December we extend our policy so you can exchange anything or receive credit via a gift card up to 25th January in the following year. See our FAQs page for full terms and conditions.
Should an item be damaged or faulty, please contact us. Our products go through rigorous testing but occasionally a faulty product may slip through our quality control or become damaged in transit. We're interested in making sure you have the best possible experience with us.